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Kraviontu
Health & Nutrition Excellence

Privacy Policy

Your privacy matters to us. Learn how Kraviontu protects and manages your personal information.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025

Introduction and Overview

Welcome to Kraviontu's Privacy Policy. This document explains how we collect, use, protect, and share your personal information when you visit our website or use our fit nutrition services. We're committed to transparency — you deserve to know exactly what happens with your data.

At Kraviontu, we believe your personal information belongs to you. We act as stewards of that information, handling it with the care and respect it deserves. This policy covers all interactions with our platform, from browsing our resources to engaging with our nutrition guidance services.

Key Principle:

We only collect information that helps us provide better fit nutrition guidance and improve your experience with our platform. We never sell your personal data to third parties.

Information We Collect

Information You Provide Directly

When you interact with Kraviontu, you may choose to provide us with certain information. This includes details you share when creating an account, contacting us for support, or participating in our nutrition programs.

Personal identifiers like your name, email address, and phone number
Health and fitness information relevant to nutrition planning
Dietary preferences, restrictions, and nutritional goals
Communication preferences and feedback you provide
Payment information when you purchase our services
Any other information you voluntarily share with us

Information We Collect Automatically

Like most websites, we automatically collect certain technical information when you visit our platform. This helps us understand how our site performs and how we can improve your experience.

Device information including browser type, operating system, and screen resolution
Usage data such as pages visited, time spent, and navigation patterns
IP address and general geographic location
Cookies and similar tracking technologies (with your consent)
Referral sources that brought you to our website

How We Use Your Information

Your information serves specific purposes that directly benefit your experience with our fit nutrition platform. We're thoughtful about how we use your data — every use case is designed to either improve our services or provide you with better nutrition guidance.

Personalizing nutrition recommendations based on your goals and preferences
Providing customer support and responding to your inquiries
Processing payments and managing your account
Sending you relevant updates about our services and nutrition insights
Improving our website functionality and user experience
Conducting research to enhance our fit nutrition programs
Ensuring security and preventing fraudulent activity
Complying with legal obligations and protecting our rights
Marketing Communications:

We'll only send you promotional emails if you've given us permission. You can unsubscribe at any time using the link in our emails or by contacting us directly. We respect your communication preferences.

Information Sharing and Disclosure

We don't sell your personal information. However, there are specific situations where we may share your information with trusted partners or as required by law. We're selective about who we work with and ensure they meet our standards for data protection.

Service Providers and Partners

We work with carefully selected third-party providers who help us deliver our services. These partners are bound by strict confidentiality agreements and can only use your information for the specific purposes we've outlined.

Payment processors for secure transaction handling
Email service providers for communication delivery
Cloud storage services for secure data hosting
Analytics providers to help us understand website usage
Customer support platforms for efficient service delivery

Legal Requirements and Protection

In certain circumstances, we may be required to disclose your information to comply with legal obligations or protect our rights and the safety of our users.

Responding to valid legal requests from government authorities
Protecting against fraud, security threats, or illegal activity
Enforcing our terms of service and user agreements
Protecting the rights and safety of our users and employees

Data Security and Protection

Protecting your information is a top priority for us. We've implemented multiple layers of security to safeguard your personal data from unauthorized access, alteration, or disclosure. While no system is 100% secure, we continuously update our security measures to stay ahead of potential threats.

SSL encryption for all data transmission between your device and our servers
Regular security audits and vulnerability assessments
Access controls limiting who can view your personal information
Secure data centers with physical and digital protection measures
Employee training on data protection and privacy best practices
Regular backup procedures to prevent data loss
Incident response protocols for potential security breaches
Your Role in Security:

You can help protect your information by using strong, unique passwords and keeping your account credentials confidential. If you suspect any unauthorized access to your account, please contact us immediately.

Your Rights and Choices

You have significant control over your personal information. We've designed our systems to make it easy for you to access, update, or delete your data. These rights exist to give you meaningful control over how your information is used.

Access and Correction

You can request a copy of the personal information we hold about you. If any information is incorrect or outdated, you can ask us to correct it. Most account information can be updated directly through your user dashboard.

Data Portability and Deletion

You have the right to receive your personal information in a commonly used format, making it easier to transfer to another service if you choose. You can also request that we delete your personal information, subject to certain legal and operational requirements.

Request a complete copy of your personal data
Correct inaccurate or incomplete information
Delete your account and associated data
Restrict how we process your information
Object to certain uses of your data
Withdraw consent for marketing communications
How to Exercise Your Rights:

Contact us at contact@kraviontu.site with your specific request. We'll respond within 30 days and may need to verify your identity to protect your information.

Data Retention

We keep your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. Different types of information have different retention periods based on their purpose and legal requirements.

Account information is retained while your account is active
Transaction records are kept for 7 years for tax and legal purposes
Marketing data is deleted immediately upon unsubscription
Usage analytics are anonymized after 24 months
Customer support communications are kept for 3 years
Security logs are maintained for 12 months

When we no longer need your information, we securely delete it from our systems. In some cases, we may retain anonymized data for research and improvement purposes, but this data cannot be linked back to you.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use

Essential cookies that enable basic website functionality
Performance cookies that help us understand site usage
Functionality cookies that remember your preferences
Analytics cookies that provide insights into user behavior

You can control cookie settings through your browser preferences. Keep in mind that disabling certain cookies may affect your ability to use some features of our website. We'll always ask for your consent before using non-essential cookies.

International Data Transfers

As an Australian-based company, we primarily store and process your data within Australia. However, some of our service providers may be located in other countries. When we transfer data internationally, we ensure appropriate safeguards are in place.

Data processing agreements with international service providers
Adherence to Australian Privacy Principles
Regular assessment of international data protection standards
Encryption of data during transmission and storage

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through your registered email address or by posting a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we're protecting your information. The date at the top of this policy indicates when it was last updated.

Continuing to Use Our Services:

By continuing to use Kraviontu after we post changes to this privacy policy, you accept those changes. If you don't agree with the updated policy, you can close your account at any time.

Questions About Your Privacy?

We're here to help you understand how your information is handled.

Email: contact@kraviontu.site

Phone: +61 427 055 124

Address: 300 Adelaide St, Brisbane City QLD 4000, Australia

We typically respond to privacy inquiries within 48 hours.